{"id":35856,"date":"2022-03-17T08:06:29","date_gmt":"2022-03-17T08:06:29","guid":{"rendered":"https:\/\/www.debem.com\/?page_id=35856"},"modified":"2022-03-24T08:16:09","modified_gmt":"2022-03-24T08:16:09","slug":"assistance-clients","status":"publish","type":"page","link":"https:\/\/www.debem.com\/fr\/assistance-clients\/","title":{"rendered":"Assistance clients"},"content":{"rendered":"<section class=\"vc_row wpb_row vc_row-fluid  vc_custom_1646061389347 wow fadeIn vc_row-has-fill pofo-row-responsive-69f1acf686c52\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\">[vc_raw_html el_class=\u00a0\u00bbsgBreadcrumb\u00a0\u00bb]JTVCYWlvc2VvX2JyZWFkY3J1bWJzJTVE[\/vc_raw_html]<\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid  vc_custom_1646320395723 wow none vc_row-has-fill vc_row-o-equal-height vc_row-o-content-middle vc_row-flex pofo-row-responsive-69f1acf686d95\"><div class=\"wpb_column vc_column_container vc_col-sm-3  col-xs-mobile-fullwidth pofo-column-responsive-69f1acf686e14\"><div class=\"vc_column-inner vc_custom_1646307268097\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6  col-xs-mobile-fullwidth text-center md-text-center sm-text-left xs-text-left pofo-column-responsive-69f1acf686e67\"><div class=\"vc_column-inner vc_custom_1646321329323\"><div class=\"wpb_wrapper\"><span class=\"text-extra-dark-gray margin-20px-bottom font-weight-600 display-block alt-font text-uppercase heading-style2  vc_custom_1647504255395  heading-1\"  style=\"font-size: 15px; line-height: 22px; font-weight: 400; color: #007a85;\" data-fontsize=\"15px\" data-lineheight=\"22px\">Service client<\/span><h1 class=\"text-extra-dark-gray margin-20px-bottom font-weight-600 display-inline-block alt-font  pofo_font_1647504261660 heading-style2  heading-2\"  style=\"font-size: 36px; line-height: 40px; font-weight: 600;\" data-fontsize=\"36px\" data-lineheight=\"40px\">Assistance clients<\/h1><div class=\"text-medium line-height-28 last-paragraph-no-margin\"><p>Debem met \u00e0 disposition de ses clients des services toujours nouveaux et efficaces, en leur fournissant des informations techniques et commerciales pour faciliter le choix du produit le plus \u00e0 m\u00eame de satisfaire leurs exigences d\u2019utilisation. Nos clients peuvent compter sur notre centre d\u2019appels multilingue (form\u00e9 par un personnel technique sp\u00e9cialis\u00e9) pour des questions li\u00e9es au choix de produit et de la compatibilit\u00e9 chimique la plus adapt\u00e9e \u00e0 leurs exigences.<\/p>\n<\/div><span class=\"text-extra-dark-gray margin-20px-bottom font-weight-600 display-block alt-font heading-style2  vc_custom_1647504274860  heading-3\"  style=\"font-size: 20px; line-height: 26px; font-weight: 600; color: #000000;\" data-fontsize=\"20px\" data-lineheight=\"26px\">Appelez-nous<\/span><a  href=\"tel:00390331074034\" target=\"_blank\" class=\"btn font-size:36px pofo-button-1 button-style9  btn-link text-extra-dark-gray text-deep-pink-hover  btn-extra-large  vc_custom_1647504296853\"  style=\"color:#007a85; \">+39 0331 074034<\/a><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/section>[vc_section full_width=\u00a0\u00bbstretch_row\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1646318052105{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #f7f7f7 !important;}\u00a0\u00bb]<section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid  vc_custom_1646321359378 wow fadeIn pofo-stretch-content vc_row-o-equal-height vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-has-fill position-relative vc_col-sm-12 vc_col-md-6 vc_hidden-sm vc_col-xs-12 vc_hidden-xs wow none pofo-column-responsive-69f1acf6870e1\"><div class=\"vc_column-inner cover-background vc_custom_1646402617188\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-md-6 vc_col-xs-12 wow none sm-text-left xs-text-left\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid  vc_custom_1646321118654 pofo-inner-row-responsive-69f1acf6871bf\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><span class=\"text-extra-dark-gray margin-20px-bottom font-weight-600 display-block alt-font text-uppercase heading-style2  vc_custom_1647504306896  heading-4\"  style=\"font-size: 15px; line-height: 22px; font-weight: 400; color: #007a85;\" data-fontsize=\"15px\" data-lineheight=\"22px\">Service<\/span><h2 class=\"text-medium-gray text-small margin-5px-bottom alt-font  pofo_font_1647504319146 heading-style4  vc_custom_1647504319146 pofo-button-responsive-69f1acf6872e9  heading-5\"  style=\"font-size: 28px; line-height: 32px; font-weight: 600; color: #000000;\" data-fontsize=\"28px\" data-lineheight=\"32px\">Service technique<\/h2><div class=\"text-medium line-height-28  vc_custom_1647504340388 last-paragraph-no-margin pofo-text-block-responsive-69f1acf687317\" style=\"width: 95%;\"><p>Notre service d\u2019assistance pourra r\u00e9pondre \u00e0 des questions techniques, d\u2019installation, d\u2019optimisation de la pompe, d\u2019\u00e9quipements ou de processus de pompage du fluide. Notre atelier est dot\u00e9 d\u2019un d\u00e9partement de maintenance interne qui peut r\u00e9parer dans des temps records n\u2019importe quel mod\u00e8le de pompe achet\u00e9 en fournissant un rapport. Gr\u00e2ce \u00e0 notre syst\u00e8me de gestion de contr\u00f4le des stocks pour chaque composant et des \u00e9l\u00e9ments pr\u00e9assembl\u00e9s de toutes les pompes disponibles au catalogue, nous pouvons v\u00e9rifier en temps r\u00e9el la disponibilit\u00e9 du produit en phase de commande et effectuer des assemblages dans des temps rapides et sans faille.\u00a0Toutes nos <strong>pompes \u00e0 membrane<\/strong> sont en effet fournies en livraison imm\u00e9diate et pr\u00e9assembl\u00e9es. Elles ne demandent que quelques minutes pour \u00eatre configur\u00e9es selon les exigences du client avant d\u2019\u00eatre exp\u00e9di\u00e9es. Par ailleurs, toutes les pi\u00e8ces d\u00e9tach\u00e9es sont pr\u00eates en entrep\u00f4t et imm\u00e9diatement disponibles. Le client peut acheter les pi\u00e8ces d\u00e9tach\u00e9es \u00e0 l\u2019unit\u00e9 ou en kit.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div>[\/vc_section][vc_section full_width=\u00a0\u00bbstretch_row\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1646321529640{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #ffffff !important;}\u00a0\u00bb]<section id=\"contactprodotti\" class=\"vc_row wpb_row vc_row-fluid  vc_custom_1646321427090 wow fadeIn vc_row-has-fill pofo-row-responsive-69f1acf687399\"><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-3 vc_col-md-3 vc_hidden-sm col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 vc_col-md-6 col-xs-mobile-fullwidth text-center md-text-center sm-text-left xs-text-left\"><div class=\"vc_column-inner vc_custom_1646059839106\"><div class=\"wpb_wrapper\"><span class=\"text-extra-dark-gray margin-20px-bottom font-weight-600 display-block alt-font text-uppercase heading-style2  vc_custom_1647504358054  heading-6\"  style=\"font-size: 15px; line-height: 22px; font-weight: 400; color: #007a85;\" data-fontsize=\"15px\" data-lineheight=\"22px\">Contacts<\/span><h2 class=\"text-medium-gray text-small margin-5px-bottom alt-font  pofo_font_1647504365471 heading-style4 pofo-button-responsive-69f1acf6875e0  heading-7\"  style=\"font-size: 28px; line-height: 32px; font-weight: 600; color: #000000;\" data-fontsize=\"28px\" data-lineheight=\"32px\">Demander des informations<\/h2><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-3 vc_col-md-3 vc_hidden-sm col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12  col-xs-mobile-fullwidth\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f39435-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"39435\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/35856#wpcf7-f39435-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"39435\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f39435-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"row\">\n\t<div class=\"col-md-4\">\n\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"nome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required big-input\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Pr\u00e9nom *\" value=\"\" type=\"text\" name=\"nome\" \/><\/span>\n\t<\/div>\n\t<div class=\"col-md-4\">\n\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"cognome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required big-input\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nom *\" value=\"\" type=\"text\" name=\"cognome\" \/><\/span>\n\t<\/div>\n\t<div class=\"col-md-4\">\n\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"azienda\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required big-input\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Entreprise *\" value=\"\" type=\"text\" name=\"azienda\" \/><\/span>\n\t<\/div>\n\t<div class=\"col-md-4\">\n\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"provincia\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required big-input\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Pays *\" value=\"\" type=\"text\" name=\"provincia\" \/><\/span>\n\t<\/div>\n\t<div class=\"col-md-4\">\n\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text big-input\" aria-invalid=\"false\" placeholder=\"T\u00e9l\u00e9phone\" value=\"\" type=\"text\" name=\"telefono\" \/><\/span>\n\t<\/div>\n\t<div class=\"col-md-4\">\n\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email big-input\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail *\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"messaggio\"><textarea cols=\"40\" rows=\"3\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea xs-margin-20px-bottom big-textarea\" aria-invalid=\"false\" placeholder=\"Votre question\" name=\"messaggio\"><\/textarea><\/span>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"opt-in\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"opt-in\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Je souhaite m\u2019inscrire \u00e0 la newsletter<\/span><\/label><\/span><\/span><\/span><br\/>\n\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"contact-privacy\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"contact-privacy\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">J'accepte votre <a href=\"https:\/\/www.iubenda.com\/privacy-policy\/60472155\/legal\" target=\"_blank\">Politique de Confidentialit\u00e9<\/a><\/span><\/label><\/span><\/span><\/span><br\/>\n\t\t<span class=\"wpcf7-form-control-wrap\" data-name=\"contact-cookie\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"contact-cookie\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">J'accepte votre <a href=\"https:\/\/www.iubenda.com\/privacy-policy\/60472155\/cookie-policy\" target=\"_blank\">Politique des Cookie<\/a><\/span><\/label><\/span><\/span><\/span>\n\t<\/div>\n\t<div class=\"col-md-12\" style=\"margin-top:20px;\">\n\t\t<input class=\"wpcf7-form-control wpcf7-submit has-spinner btn pofo-button-70 button-style1 btn-dark-gray btn-small\" type=\"submit\" value=\"Envoyer\" \/>\n\t<\/div>\n<\/div>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"utm_source\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"utm_medium\" \/>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"utm_campaign\" \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>[\/vc_section]<section data-vc-full-width=\"true\" data-vc-full-width-init=\"false\" class=\"vc_row wpb_row vc_row-fluid  vc_custom_1646060879352 cover-background wow fadeIn vc_row-has-fill pofo-stretch-content pofo-stretch-row-container pofo-row-responsive-69f1acf68827e\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-md-12 col-xs-mobile-fullwidth text-center\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\"><span class=\"text-extra-large margin-25px-bottom vertical-align-middle sm-width-100 display-inline-block alt-font heading-style3  vc_custom_1647504374566 pofo-button-responsive-69f1acf688374  heading-8\"  style=\"color: #ffffff;\">Souhaitez-vous recevoir des informations ? Contactez-nous!<\/span><a  href=\"\/fr\/contacts\/\" target=\"_self\" class=\"btn pofo-button-2 button-style2  btn-white  btn-medium   vc_custom_1647504385616 pofo-button-responsive-69f1acf6883b1\"  style=\"color:#ffffff;  border-color:#f8c21c; \">CONTACTEZ-NOUS!<\/a><\/div><\/div><\/div><\/section><div class=\"vc_row-full-width vc_clearfix\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=\u00a0\u00bbstretch_row\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1646318052105{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #f7f7f7 !important;}\u00a0\u00bb][\/vc_section][vc_section full_width=\u00a0\u00bbstretch_row\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1646321529640{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #ffffff !important;}\u00a0\u00bb][\/vc_section]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-35856","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.debem.com\/fr\/wp-json\/wp\/v2\/pages\/35856","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.debem.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.debem.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.debem.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.debem.com\/fr\/wp-json\/wp\/v2\/comments?post=35856"}],"version-history":[{"count":1,"href":"https:\/\/www.debem.com\/fr\/wp-json\/wp\/v2\/pages\/35856\/revisions"}],"predecessor-version":[{"id":40987,"href":"https:\/\/www.debem.com\/fr\/wp-json\/wp\/v2\/pages\/35856\/revisions\/40987"}],"wp:attachment":[{"href":"https:\/\/www.debem.com\/fr\/wp-json\/wp\/v2\/media?parent=35856"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}